Effective Date: February 2026 | Last Updated: February 2026
1. Introduction
This Privacy Policy explains how ZIZWE IT LIMITED (trading as Zizweit) collects, processes, stores, and protects personal data in connection with the RentLink Mzansi mobile application. Zizweit is committed to full compliance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR).
This policy applies specifically to the RentLink Mzansi mobile application, available on the Google Play Store. For our general organisational privacy policy, please see our main Privacy Policy.
By using RentLink Mzansi, you acknowledge that you have read and understood this policy. If you do not agree with our practices, please do not use the application.
2. Data We Collect
We collect the following categories of personal data to provide and improve the RentLink Mzansi service:
2.1 Account Information
- Full name
- Email address
- Phone number
- Account credentials (password stored as a secure hash)
2.2 Rental Listing Data
- Property descriptions and details you provide
- Listing photographs and media
- Location information associated with listings
- Pricing and availability data
2.3 App Usage Analytics
- Features and screens accessed
- Interaction patterns and session duration
- Search queries within the app
2.4 Device Information (Non-Identifying)
- Device type and operating system version
- App version installed
- Screen resolution and language settings
2.5 Error & Performance Logs
- Crash reports and stack traces
- Performance metrics
- Network error logs
We may collect additional categories of data as RentLink Mzansi evolves. This policy will be updated accordingly, and users will be notified of material changes.
3. How We Use Your Data
Your personal data is used for the following purposes:
- Providing the RentLink Mzansi service — enabling account creation, rental listing management, search, and communication between users.
- Improving app performance — analysing usage patterns and error logs to fix bugs, optimise features, and enhance the user experience.
- Security and fraud prevention — detecting and preventing unauthorised access, abuse, or fraudulent activity on the platform.
- Customer support — responding to your enquiries, troubleshooting issues, and providing account assistance.
- Communication about account activity — sending transactional notifications related to your listings, messages, and account status (we do not send unsolicited marketing without consent).
4. Legal Basis for Processing
Under the GDPR and UK GDPR, we process your data based on one or more of the following legal grounds:
- Contractual necessity — processing is necessary to perform our contract with you (i.e., providing the RentLink Mzansi service when you create an account).
- Legitimate interest — processing is necessary for our legitimate business interests (e.g., improving the app, preventing fraud), provided these interests do not override your fundamental rights.
- Consent — where required, we will obtain your explicit consent before processing (e.g., optional marketing communications). You may withdraw consent at any time.
- Compliance with legal obligations — processing is necessary to comply with applicable laws and regulations (e.g., tax records, court orders).
5. Data Sharing & Third Parties
We do not sell your personal data. We may share your data with:
- Service providers — trusted third-party providers who assist us in operating the app (e.g., cloud hosting, analytics, crash reporting). These providers are contractually bound to protect your data.
- Legal requirements — where required by law, regulation, or legal process.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy and to comply with our legal obligations. Specifically:
- Account data is retained for the duration of your active account.
- Upon account deletion, personal data is removed within 30 days, except where retention is required by law.
- Anonymised usage analytics may be retained indefinitely to improve the service.
- Error and performance logs are retained for up to 12 months for debugging purposes.
7. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Encryption of data in transit (TLS/SSL) and at rest.
- Secure password hashing.
- Access controls and authentication for internal systems.
- Regular security reviews and updates.
While we take all reasonable steps to protect your information, no method of transmission or storage is 100% secure. If you become aware of any security issues, please contact us immediately.
8. Your Rights Under GDPR
Under the GDPR and UK GDPR, you have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you.
- Right to rectification — request correction of inaccurate or incomplete data.
- Right to erasure — request deletion of your personal data (see Account Deletion below).
- Right to restrict processing — request that we limit how we use your data.
- Right to data portability — request your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interest or direct marketing.
- Right to lodge a complaint — you may file a complaint with the Information Commissioner's Office (ICO) or your local supervisory authority.
To exercise any of these rights, please contact us at privacy@zizweit.uk.
9. International Data Transfers
RentLink Mzansi may process data in countries outside the United Kingdom or the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data in accordance with GDPR requirements.
10. Children's Privacy
RentLink Mzansi is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify users of material changes via the app or by email. The "Last Updated" date at the top of this page indicates when the policy was most recently revised.
12. Contact Information
If you have questions about this policy, wish to exercise your data rights, or have any privacy-related concerns, please contact us:
Data Controller: ZIZWE IT LIMITED (Zizweit)
Email: privacy@zizweit.uk
Phone: +44 7344 218841
Website: https://zizweit.uk
Request Account Deletion
If you wish to delete your RentLink Mzansi account, you may submit a request below. Upon receiving your request, we will:
- Verify your identity to protect against unauthorised deletions.
- Permanently delete your account and associated personal data within 30 days.
- Remove your rental listings from the platform.
- Send you a confirmation email once deletion is complete.
Please note: some data may be retained where required by law (e.g., financial transaction records).
Or email us directly at privacy@zizweit.uk